Privacy Policy
Last Updated: October 2024
Introduction
zenith este is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our consultation services or website.
Information We Collect
Contact Information
- Name and email address
- Phone number (if provided)
- Service preferences and inquiry details
Usage Data
- IP address and browser type
- Pages visited and time spent on site
- Referral source
Consultation Data
- Information shared during consultation sessions
- Property interests and financial considerations discussed
- Communication records
How We Use Your Information
- To provide consultation services and respond to inquiries
- To schedule and conduct consultation sessions
- To improve our services and website experience
- To send service-related communications
- To comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information:
- Secure data storage and encryption
- Access controls and monitoring
- Regular security assessments
- Staff training on data protection
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
- Lodge a complaint with supervisory authorities
Data Retention
- Contact form submissions: 3 years
- Consultation records: 5 years
- Marketing preferences: Until consent withdrawn
Cookies
We use cookies to enhance your browsing experience. See our Cookie Policy for details.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: [email protected]